Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
What we collect
We may collect the following information:
contact information including email address
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.
Normal Time to receive your order once placed is within 3-5 Business Days. From the time your order is placed, it will normally take 1-3 business days to process your order, regardless of the shipping option selected at checkout.
Please review your cart and/or contact us firstname.lastname@example.org with any questions before finalizing your order to avoid any issues, indecision, or confusion. Thank you.
We try our best to get your order out within 24 business hours after it is placed.
We make no guarantee for the amount of time it takes your package to reach you and only provide estimates at checkout.
Ownership of packages turned over to USPS, transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS.
Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. Packages are NOT insured, if you would like to purchase insurance for your package, please select USPS Priority or Express shipping service. Once again, we are not responsible for package once it transfers to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages.